Our mission is to provide Delaware's residents and visitors with safe and enjoyable recreational opportunities and open spaces, responsible stewardship of the lands and the cultural and natural resources that we have been entrusted to protect and manage and resource-based interpretive and educational services.
Principles of Operation:
Recognizing that this mission cannot be successfully achieved without dedicated and professional employees and volunteers and the active support of the people we serve, we pledge to operate and abide by the following principles:
A Commitment to the Customer: State parks and preserves are managed for Delaware's residents and visitors, and shall be both accessible and affordable to all segments of society. Since our operations are almost entirely supported by our customers, every effort shall be made to not only satisfy their needs and requests with respect and courtesy but also to ensure that the quality of the services offered remains high and the costs remain reasonable.
A Commitment to Our Employees: By training our employees and volunteers in resource protection and customer service and by exposing them to new challenges, they will remain motivated and better able to serve the public, our customers. Because of their desire to maintain a high standard of public service, they shall be empowered to do so and their efforts and successes shall always be recognized.
A Commitment to Future Generations: State parks and preserves are irreplaceable public assets and must be secured for future generations. We shall provide for their protection and preservation as well as their use, enjoyment and understanding through planning, stragetic land acquisition, appropriate development, interpretive and educational programming and the management of grounds and facilities.
A Commitment to Cooperation: We will always want to accomplish more than our resources will allow, therefore, we will continue to seek opportunities to form partnerships and alliances with other government agencies, non-profit organizations and the private sector. We will strive to lead by example in all aspects of natural and cultural resource protection and management; and whenever possible, we will offer technical and financial assistance so that others may share in our mission.